Frequently Asked Questions (FAQ)

Why Sweet Handmade Cookies?

My delicious, decorated cookies are a great consumable gift, they are a source of interest and conversation at any event and best of all, they can be customized!

What is the minimum order for custom, decorated cookies?

The minimum order is two dozen (24) cookies, and my pricing starts at $120 for two dozen.  No minimum numbers after two dozen. Gourmet cookies have no minimums.

How do I order custom cookies?

For unique to you cookies, contact me via email (sweethandmadecookies@gmail.com) or the good old-fashioned telephone (905-715-3214).  I am happy to discuss what you need, my availability and how to secure your order.

I don’t need custom, but I need inspiration, what do I do?

Choose from any of the sets on my website.  You can choose a favourite set (names and colours can be changed without affecting the price). 

How do I pay you?

If you are ordering a set offered on my website, you pay when you order.  If you are in contact with me regarding a custom set, we will discuss payment options.

What flavours do you offer?

My decorated cookies are vanilla cookies with a delicious royal icing. There are a variety of gourmet cookies available as well, these are not decorated.

When will my cookies be ready?

Gourmet cookies can be picked up as early as 72 hours after placing your order, any day of the week.  Decorated cookies require a much longer lead time and this will be discussed when you order.

How does pick up work?

I will reach out via email and arrange the exact pick up date and time within 24 hours of receiving your order.  The pick up location is in Bradford, Ontario and is contactless for everyone's safety.  All the details will be in the email.  

How do your cookies come packaged?

My cookies come individually packaged in glassine bags, these bags are compostable.  The entire order comes in a brown paper bag, which is recyclable.  This is part of my commitment to the environment, which includes working out of a Bullfrog Powered (green energy) kitchen, that is regularly inspected by the Simcoe Muskoka District Health Unit.