Frequently Asked Questions (FAQ)
Why choose Sweet Handmade Cookies?
My delicious, high-quality decorated cookies make a great consumable gift, they are a source of interest and conversation at any event and best of all, they can be customized!
What sets Sweet Handmade Cookies apart?
In trying to be a good steward of this beautiful earth, in 2020 I made the move to compostable and recyclable packaging. My cookies are packaged in compostable glassine bags closed with a recyclable sticker and the orders come in recyclable brown paper bags. Additionally, my kitchen is powered by Bullfrog Power, a green energy provider (wind and solar). I believe in buying and supporting local whenever I can. Don't forget, my kitchen is health board inspected and approved.
What is the minimum order?
The minimum order for decorated cookies is two dozen (24), and my pricing starts at $144 for two dozen. No minimum numbers after two dozen. Seasonal designs often come in smaller quantities.
How do I order custom cookies?
For unique to you cookies, contact me via email (firstname.lastname@example.org) or the good old-fashioned telephone (905-715-3214). I am happy to discuss what you need, my availability and how to secure your order.
I need inspiration, what do I do?
You can be inspired by previous sets I have done, you can find them sorted by category under the "Category" tab. Maybe you are inspired by something you've seen online, send me a picture and let's see what we can design.
How do I pay you?
If you are ordering a set offered on my website, you pay when you order. If you are in contact with me regarding a custom set, we will discuss payment options. No order is secured until a 50% deposit is received.
What flavours do you offer?
My decorated cookies are vanilla bean sugar cookies with a delicious royal icing.
When will my cookies be ready?
Decorated cookies require a long lead time and this will be discussed when you order. It is best to speak/email with me before placing a custom order (seasonal specialties are an exception and will have a specific pick up date).
Can you provide allergy information?
My decorated cookies do not contain nuts, but my facility is not nut free. Please be aware that all my cookies contain dairy, eggs, soy, gluten and may contain traces of peanuts and tree nuts.
How does pick up work?
I will reach out via email and arrange the exact pick up date and time after you order. The pick up location is in Bradford, Ontario and is contactless if desired. All the details will be in the email.